This section of the web site will display feedback received from our customers. If you have used us and would like to share your experience then please email us with details and we will publish it on the web site.

To Rob Matthews wood flooring:

We did not realise that the job included art, design and sheer perfection.

The work was to the highest standards all round. The craftsmen were perfectionists and very reliable.

Very, very impressive and great value too.

John and Adriana Taylor
Guildford

 

Dear Rob Paul et al,

I thought I would write to you to say how very pleased I have been with the service that you provided when installing my new flooring.

The service was not only personal but very professional from start to finish. I particularly liked the fact that you quoted me on the same evening that you came to visit and I was able to make my decision quickly and be provided with an exact date for the commencement of the job.

I was able to contact you about problems that I had encountered and you were always helpful and willing to accomodate which was very reassuring.

The work that you carried out was of a very high standard and although I was not present I felt very confident that you had not taken any short cuts. In fact I was very impressed that you rearranged your work schedule because the sub flooring was not dry enough .

Again I would like to thank you and your team for the high standard of work you provided and will certainly be recommending you to all my friends.

Yours sincerely

Sandra Paterson  

 

Dear Rob,

We are really delighted with what you have achieved with the floors at Kitcombe Lodge. They look wonderful and we never expected they could be restored so well. Many thanks to you and your team for doing such a good job - in circumstances where you were somewhat hampered by others!

Regards, Sir Christopher Lawrence-Jones